Reception Job Opportunity

Closing Date: 01 March 2024

Job Details

• Division: Customised Solutions – Unit 1
• Business Unit: Operations
• Minimum Experience: Entry Level
• Company Primary Industry: Facilities Services
• Job Functional Area: Operations

Job Description
ROLE PURPOSE
To provide front-desk service and support to the customers & visitors

MAIN OUTPUTS

• Perform front of house operational services including receiving calls, taking messages, making calls on behalf of employees
• Provide reception service including receiving visitors and directing them to endorsed appointments
• Responsible for booking boardrooms and parking
• Taking minutes during official meetings, typing, and circulating them
• Receiving and capturing building audit sheets data and filing
• Ordering, processing & delivering required stationary for all employees
• Receiving and sorting post, and contacting recipient employees for collection
• Regular communication with employees via email regarding office management issues
• Provide administrative functions/support to various business sections
• Assist with administration for project works and special tasks

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Certificate in Receptionist/Administration/Secretarial
• Matric (Senior Certificate)
• Valid SA Drivers License
• 6 months relevant experience in switchboard operation and/or secretarial capacity
• Administration/Reception/Switchboard training ideally in a customer-orientated environment
• Proficiency in MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Good Written Communication
• Customer/Client Focused
• Ability To Dealing With Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork & Partnering
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication

• Matric certificate: This is the basic educational requirement for most receptionist jobs in South Africa.
• Computer literacy: You should be proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent communication and interpersonal skills: You will need to be able to communicate effectively with people from all walks of life, both on the phone and in person.
• Customer service skills: You should be able to provide excellent customer service to visitors and clients.
• Organizational skills: You will need to be able to keep the front desk organized and running smoothly.
• Problem-solving skills: You will need to be able to think on your feet and solve problems quickly and efficiently.

Some employers may also require the following:

• Previous experience as a receptionist or in a similar role: This is not always essential, but it can be helpful.
• A valid driver’s license: This is required for some receptionist jobs, particularly those that involve running errands or picking up deliveries.
• First Aid certification: This is not always essential, but it can be a bonus for some employers.
• The specific requirements for a receptionist job will vary depending on the employer and the industry. However, the above are some of the most common requirements.
• Here are some tips for writing a strong resume and cover letter for a receptionist job in South Africa:
• Highlight your relevant skills and experience. Be sure to tailor your resume and cover letter to the specific job you are applying for.
• Use strong action verbs. When describing your skills and experience, use strong action verbs to make your resume more impactful.
• Proofread your resume and cover letter carefully. Make sure there are no typos or grammatical errors.

Job Title: Receptionist
Job Type: Permanent

Apply Here