UIF Client Service Officer (120 Posts Available)

POST 26/65: UIF Client Service Officer
Reference No: HR4/4/7/54
Salary: R269,499 per annum
Locations and Number of Posts:

• Barberton: 6 Posts
• Bethal: 6 Posts
• Morganzon Satellite: 3 Posts
• Carolina: 3 Posts
• Badplaas Satellite: 3 Posts
• Eerstehoek: 4 Posts
• Ermelo: 5 Posts
• Breyton Satellite: 3 Posts
• Lothair Satellite: 3 Posts
• Komatipoort Satellite: 3 Posts
• KwaMhlanga: 1 Post
• Mbibane Satellite: 3 Posts
• Mdutjana Satellite: 3 Posts
• Mokobola Satellite: 3 Posts
• Siyabuswa Satellite: 3 Posts
• Mashishing: 5 Posts
• Waterval Boven Satellite: 3 Posts
• Middelburg: 2 Posts
• Belfast Satellite: 3 Posts
• Hendrina: 3 Posts
• Machadodorp Satellite: 3 Posts
• Mbombela: 1 Post
• Hazyview Satellite: 3 Posts
• White River Satellite: 3 Posts
• Mkhondo: 6 Posts
• Volkrust: 5 Posts
• Sabie: 5 Posts
• Graskop Satellite: 3 Posts
• Casteel Satellite: 3 Posts
• Secunda: 2 Posts
• Leandra Satellite: 3 Posts
• Standerton: 6 Posts
• Balfour: 3 Posts
• Delmas Satellite: 1 Post
• Ga-Nala: 1 Post
• Ogies Satellite: 3 Posts
• Amersfoort: 3 Posts

Requirements

• Education: Matriculation/Grade 12/Senior Certificate
• Experience: 0 to 6 months
• Knowledge:
  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • Department of Labour and UIF Policies and Procedures
  • UIF’s Vision, Mission, and Values
  • Customer Care Principles
  • Departmental Policies, Procedures, and Guidelines
• Skills:
  • Interviewing
  • Communication (verbal and written)
  • Computer Literacy
  • Listening
  • Interpretation (ability to interpret UI Act and Contributions Act)
  • Conflict Management
  • Time Management
  • Customer Relations
  • Analytical
  • Interpersonal
  • Telephone Etiquette
  • On-the-job training (operational system)

Duties

• Provide screening services for UIF applications.
• Process applications for UIF benefits.
• Register payment continuation forms.
• Perform administrative functions.

Enquiries

Contact: Ms. E Baholo
Phone: (013) 655 8700

Applications

Submit applications to:
Chief Director: Provincial Operations
Private Bag X7263, Emalahleni, 1035
Or
Hand deliver to: Labour Building, Corner Hofmeyer and Beatty Avenue, Emalahleni
Or
Email: Jobs-MPU-CSO@LABOUR.gov.za

For Attention: Sub-directorate: Human Resources Management, Mpumalanga

Take this opportunity to join the Department of Labour and contribute to providing essential unemployment insurance services to communities across Mpumalanga. Apply now!