POST 28/32 : DIRECTOR: APPLICATIONS MAINTENANCE AND SUPPORT REF NO: HRMC 30/21/01

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SALARY : 

R1 057 326 – R1 245 495 per annum (Level 13), (An all-inclusive salary package) structured as follows: Basic salary – 70% of package; State contribution to the Government Employee Pension Fund – 13% of basic salary. The remaining flexible portion may be structured in terms of the applicable remuneration rules

CENTRE : 

Head Office, Pretoria, Branch: Information Services, Chief Directorate: Applications Management.

REQUIREMENTS : 

An undergraduate qualification in Information Technology related qualification at (NQF level 7) as recognized by SAQA. 5 years’ experience in middle management / Specialist is required. Extensive experience in Application Maintenance and Support. Pre-entry Certificate to Senior Management Services endorsed by National School of Government. Knowledge of the basic configuration of the various systems used by DHA (National Population Register, EDMS, BAS). Sound knowledge and application of the GITO Requirements and Frameworks.

 Knowledge of the State Information Technology Agency Act 88 of 1998. Knowledge of the E government policy framework consultation paper developed by GITO. Sound knowledge of Minimum Information Security Standards (MISS, The position paper on information security ISO 17799 (Information Security framework). Knowledge of the Public Service Regulatory Framework. Understanding of departmental legislation as well as Human Resources legislation and prescripts. A valid drivers’ license, willingness to travel and work extended hours, weekend and on call are essential.

DUTIES : 

The successful candidate will be responsible for, amongst others, the following specific tasks: Manage development, monitoring and evaluation of applications. Ensure the effectiveness of application administration to prevention measures for system defects. Provide recommendation on applications changes in accordance with legislation and business changes and ensure the implementation. Oversee the release of new systems and changes to current systems. Manage new services into production and migration control. Ensure information sharing between development, production, infrastructure services and business owners. Oversee the management and monitoring of application configurations. Ensure availability of applications in line with the Service Level Agreements (SLAs). 

Ensure the monitoring of the resolution of system problems and document resolutions for future reference. Ensure that tools are implemented to monitor and track application performance. Ensure that detailed chart flow and diagrams outlining systems capabilities and processes are properly managed. Manage the design and programming of systems and processes. Ensure the management of each program in comparison to the costs of the application’s maintenance and operations. Oversee the designing of workflow charts and diagrams that describe input, output and logical operation and convert them into series of instructions coded in a computer language. 

Manage and recommend on cost by identifying duplication, redundancy and which programs can be replaced. Ensure the maintenance of quality and expected lifespan. Quality assure programming request, reports in relation to the cost to own and the business value delivered. Develop a programming strategy on future development and enhancements. Ensure the programming specifications and evaluation. Oversee the establishment of programming specification per business requirements. Ensure the management and assessments of the database and process documentation. Ensure that program modules are implemented into production. 

Manage and implement strategic objectives and innovation within the Directorate. Develop the Operational plan for the directorate and ensure effective prioritisation and resource planning. Provide strategic direction within the Directorate. Coordinate and monitor the delivery of the business plan against the agreed objectives and timeframes. Report on the performance of the directorate against the business plan to the Chief Director. Develop technical expertise within the directorate and keep abreast of technological advancements. Ensure the implementation of innovation initiatives. Provide advice and guidance on Application, maintenance and support aspects and matters. 

Identify applications, maintenance procedures and initiatives to improve business processes in order to facilitate effective services delivery. Ensure the implementation of effective risk and compliance management practices. Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements. Report on all risk and financial indicators including e.g. financial losses, overpayment, etc. according to required format. Ensure compliance and adherence to regulatory requirements and liaise with all relevant Stakeholders within and external to the organisation to ensure accurate implementation. 

Interpret and implement all organisational circulars, policy and other communications. Establish and implement a quality control, norms and standards framework. Manage human, financial and physical resource within the Unit. Report on the performance of the unit against operational plan, business requirements and targets. Manage the budget of the Unit in an effective manner. Develop and implement the work plan for the unit and ensure effective prioritisation and resource planning. Agree on training and development needs of the Unit.

 Provides information relative to the identification and development of objectives, goals, and strategy relative to individual functional area. Implement effective talent management processes within the Unit (attraction, retention, development). Manage the implementation of compliant performance management system. Ensure that employees are equipped with the required skills and resources to perform optimally. Manage the financial resources of programmes, asset management and projects of in accordance with PFMA and supply chain and procurement framework. Identify and monitor financial risks in relation to the projects in the Unit. 

ENQUIRIES : Mr S Hlophe Tel No: (012) 406 7117 

APPLICATIONS : E-mail: isrecruitment@dha.gov.za 

NOTE : Quoting the relevant reference number, direct your CV, copy of highest qualification with the new Application for Employment form (Z83), obtainable from any Public Service Department or at www.gov.za


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