Reception Job Opportunity

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Closing Date: 01 March 2024

Job Details

Job Description
ROLE PURPOSE
To provide front-desk service and support to the customers & visitors

MAIN OUTPUTS

Perform front of house operational services including receiving calls, taking messages, making calls on behalf of employees
Provide reception service including receiving visitors and directing them to endorsed appointments
Responsible for booking boardrooms and parking
Taking minutes during official meetings, typing, and circulating them
Receiving and capturing building audit sheets data and filing
Ordering, processing & delivering required stationary for all employees
Receiving and sorting post, and contacting recipient employees for collection
Regular communication with employees via email regarding office management issues
Provide administrative functions/support to various business sections
Assist with administration for project works and special tasks

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

APPLY HERE FOR JOBS

Certificate in Receptionist/Administration/Secretarial
Matric (Senior Certificate)
Valid SA Drivers License
6 months relevant experience in switchboard operation and/or secretarial capacity
Administration/Reception/Switchboard training ideally in a customer-orientated environment
Proficiency in MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES

Matric certificate: This is the basic educational requirement for most receptionist jobs in South Africa.
Computer literacy: You should be proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent communication and interpersonal skills: You will need to be able to communicate effectively with people from all walks of life, both on the phone and in person.
Customer service skills: You should be able to provide excellent customer service to visitors and clients.
Organizational skills: You will need to be able to keep the front desk organized and running smoothly.
Problem-solving skills: You will need to be able to think on your feet and solve problems quickly and efficiently.

Some employers may also require the following:

Previous experience as a receptionist or in a similar role: This is not always essential, but it can be helpful.
A valid driver’s license: This is required for some receptionist jobs, particularly those that involve running errands or picking up deliveries.
First Aid certification: This is not always essential, but it can be a bonus for some employers.
The specific requirements for a receptionist job will vary depending on the employer and the industry. However, the above are some of the most common requirements.
Here are some tips for writing a strong resume and cover letter for a receptionist job in South Africa:
Highlight your relevant skills and experience. Be sure to tailor your resume and cover letter to the specific job you are applying for.
Use strong action verbs. When describing your skills and experience, use strong action verbs to make your resume more impactful.
Proofread your resume and cover letter carefully. Make sure there are no typos or grammatical errors.